Gaming is a source of fun — but that fun only stays genuine when it's kept in check. co999 believes every player can game responsibly, and we're here to help you do just that.
At co999, we believe responsible gaming is more than a policy — it's the foundation of every decision we make. Millions of Bangladeshi users enjoy slots, fish games, Sports Betting, and live games on our platform every day. We want every experience to be positive, safe, and enjoyable.
Responsible gaming means knowing when to play, how long to play, and how much to spend. co999 provides a range of tools and resources to help you with all three. Our goal is to keep gaming an enjoyable form of entertainment — never a source of stress or addiction.
Many people in Bangladesh see gaming as a way to earn extra income — this is a misconception. co999 is always clear that gaming is entertainment, not a financial solution. If you're playing to pay bills or settle debts, that's a warning sign, and we're here to help.
Co999's responsible gaming policy meets international standards. We ensure that no minors (under 18) can create an account on our platform. We also offer self-exclusion, deposit limits, and cooling-off periods for players who need them.
Co999 never compromises on responsible gaming. Our support team is available 24 hours a day to guide you through any issue. Your wellbeing and your family's happiness are what matter most to us.
Playing for fun, with no pressure to win money
Staying within a pre-set budget
Able to stop on your own after a set time
Relationships with family and friends remain healthy
Staying focused on work or studies
Able to stay calm after a loss
Co999 keeps these tools available to you at all times to support responsible gaming.
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set; increases take effect after 24 hours.
Decide in advance how long each session will last. When your time is up, co999 will notify you and can automatically end the session if you choose.
Set up automatic game stops once you've lost a specified amount. This tool is designed to protect you from significant financial loss.
If you need a short break, use the cooling-off period — available from 1 day up to 6 weeks. You will not be able to log in during this time.
If you need a longer break, choose self-exclusion. You can suspend your account for 6 months or close it permanently.
Our trained support team is always ready to help with any responsible gaming questions — without judgment or criticism.
Problem gaming doesn't happen overnight — it builds gradually. Ask yourself the questions below. If most of your answers are "yes", it's time to seek help. That's not a weakness — it's a courageous decision.
Co999 encourages you to assess yourself honestly. These questions are completely private — no information is shared with co999. This is solely for your own benefit.
If you answered "Yes" to 3 or more questions, please contact our support team. We're here to point you in the right direction — no judgment, just a helping hand.
Answer honestly — this is just for you
Do you end up spending more than your budget and regret it afterward?
Do you bet more to try to "win back" your losses?
Have you lied to family or hidden your gaming from them?
Do you feel restless or irritable when you're not gaming?
Do you find gaming more important than work, family, or studies?
Have you borrowed money or dipped into savings to fund gaming?
Do you game to escape loneliness or anxiety?
Setting limits on your co999 account is simple. Just a few steps are all it takes to ensure safe gaming.
Log in to your account at co999.win and click the profile icon in the top-right corner.
Select "Responsible Gaming" from the profile menu.
Deposit limit, time limit, loss limit, or cooling-off — choose whatever works for you.
Enter your preferred limit amount and duration, then confirm.
If you run into any issues along the way, contact our live chat support — we'll help you right away.
At co999, you can set or adjust any of the following limits yourself, at any time.
| Limit Type | Duration | Active hours |
|---|---|---|
| Deposit Limit (decrease) | Daily / Weekly / Monthly | Instant |
| Deposit Limit (increase) | Daily / Weekly / Monthly | After 24 hours |
| Session Time Limit | Per Session | Instant |
| Loss Limit | Daily / Weekly | Instant |
| Cooling-Off Period | 1 day – 6 weeks | Instant |
| Self-Exclusion | 6 months – Permanent | Instant |
Remember: Lowering your limit takes effect immediately. Increasing it has a 24-hour waiting period so you can make the decision with a clear head.
If you notice these signs, don't wait — seek help right away. Acting early prevents the problem from getting worse.
Unable to pay bills, borrowing money, or draining savings.
Arguments, conflict, or feeling disconnected from family and friends.
Anxiety, depression, restlessness, or sudden mood changes.
Lying about gaming or hiding it from family.
Here are answers to the questions co999 users ask most.
If you have more questions, visit our Live Chat or FAQ page Reach out. We're always here to help.
Set aside your gaming budget at the start of each month
Only spend from your entertainment budget, never from emergency funds
Once your budget is gone, call it a day
Decide in advance when you'll start and when you'll stop
Take short breaks every hour and get up for a walk
Avoid gaming right before bed
Avoid gaming when you're angry, sad, or stressed
Don't make gaming your only source of entertainment
Spend quality time with family and friends